Privacy Policy

Last updated: 22 October 2026

01The short version

We only collect your details when you contact us. We use them to get back to you, keep them only while we handle your request, and delete them once we're done. We never sell or share them for marketing.

02What we collect

When you send us a message through the contact form on this website, we receive:

  • your name and phone number;
  • your email address and address, if you choose to give them;
  • what you need help with and your message.

If you contact us by WhatsApp, phone or email instead, we receive the details that come with that message (for example your number or email address).

03Why we use it

Only to answer your request: to call, WhatsApp or email you back about what you asked for. When you use the contact form, we also send you one WhatsApp message confirming that we received it, with your ticket number.

04How long we keep it

Your details are stored temporarily, only while we follow up with you. Once your request has been handled (completed or closed), we delete your contact details. If you become a customer, we keep only what is needed to provide the service you asked for.

05Who else sees it

Only the Warqad team. We don't sell, rent or share your details with anyone for marketing. Our WhatsApp confirmation message is sent through our messaging provider, which only uses your number to deliver that message.

06Cookies

We don't use cookies to track you or to show you adverts. The site only remembers your light/dark theme choice in your own browser.

07Your choices

You can ask us at any time what details we hold about you, ask us to correct them, or ask us to delete them straight away. Just email support@warqad.com or message us on WhatsApp.

08Contact

Warqad Business Solutions, Captain Mungai Street, Nairobi, Kenya. Email support@warqad.com, phone +254758008400, or use our contact page.